severn trent contact helpline 0843 509 2129

severn trent contact helpline 0843 509 2129


The Severn Trent customer service team will deal with all problems swiftly and efficiently. You can call Severn Trent using their helpline number for all issues like:

  • Account and billing enquiries
  • To make a complaint to Severn Water
  • To report a leak
  • To report a water supply issue
  • To switch or to seek a better deal
  • Speak to the moving house team

To speak to the helpful customer service team phone 0843 509 2129.


severn trent contact helpline

severn trent contact helpline










severn trent contact helpline


Severn Trent was formed in 1974 as a regional, state-owned water authority based in Birmingham and responsible for water management and supply, and waste water treatment and disposal, in the catchment areas of two of Britain’s largest rivers – the Severn and the Trent. It was from these rivers that we took our name.

How our industry started

During the 18th century, responsibility for water supply and waste water treatment was shared between local government and private companies. Suppliers of water treatment and waste water disposal each had different powers, charges and resources for investing in pipes.

In the 19th century many councils acquired powers to purchase their local water company.

By 1973, 29 river authorities covered England and Wales and a further 160 water supply undertakers and no less than 1,300 sewage treatment authorities existed.

In 1973 the Water Act brought together the many water and sewerage companies in England and Wales into ten water authorities, each responsible for water supply, sewage treatment and river protection within its area. Each was led by a board with representatives from local authorities and central government.

Severn Trent Water Authority was one of those ten authorities. By the mid 1980’s, however, the government had decided to privatise the water industry. This enabled the injection of much needed cash into the industry through loans and the issue of private shares. The ten water authorities  passed into private ownership in 1989.


1989 saw the formation of Severn Trent Plc, the parent company for Severn Trent Water. As a private company, Severn Trent Water invested heavily in replacing and repairing its assets and infrastructure. As well as complying with government legislation it set its own internal standards on issues such as public health, leakage reduction and the cleanliness of rivers and other water sources in its catchment region.

The group also began to build a products and services business in the United States beginning with the acquisition of Capital Controls Company in 1990. Since that time, Severn Trent Plc has built a portfolio of companies, known as Severn Trent Services. Severn Trent Services provides water and waste water treatment and operating services to utilities, municipalities and commercial customers.


severn trent contact helpline 0843 509 2129

severn trent contact helpline 0843 509 2129



Severn Water Post Address –

Contact Severn Trent Water
Severn Trent Water Ltd.
Customer Relations.
PO Box 5310.
CV3 9FJ.


severn trent contact helpline 0843 509 2129



AllContactNumbers is a Telephone Directory of Info for commonly used UK companies. Calls to our 0870 numbers cost 13p per minute plus your phone company's access charge. Calls to our 0843 numbers cost 7p per minute plus your phone company's access charge. PLEASE NOTE: AllContactNumbers is a call connection and call routing service and is in no way connected to the companies listed. We not affiliated with any of the businesses listed inside, we forward all calls. The official phone number for the companies listed may be found on the official websites or in the public domain.